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Greece Travel: Travelers Reviews
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Fantasy Travel It was late Spring and my
website was going crazy. We had no idea it would become so
popular and because some of the travel agents on my site were
small companies they were being overwhelmed by the e-mail,
phone calls and faxes. I needed one more agency to relieve the
stress. I had received a phone call in the USA from George
Gerasimides of Fantasy Travel, telling me he liked my site and
was interested in being on it, but I get calls and e-mail
every day from people who want to be on my websites. So I went
to Tom Mazarakis, who is my personal guru when it comes to
matters in Greece I don't understand, and asked him what he
knew about Fantasy Travel. He said they were very respected
and well organized. At the same moment a man walked in and
asked Tom what he knew about Matt Barrett. Tom said this is
Matt Barrett and the man introduced himself. He was George
Gerassimidis of Fantasy Travel. I don't know if I believe in
fate, but this seemed like a good moment to start. Then I
discovered that he had learned the travel business by working
with Dolphin Hellas for five years. Another twist of fate. I
began by sending him the last minute clients...you know...the
people who found my website the day before they were leaving
for Greece and were desperate because all they had were their
airline tickets. But when I realized how well organized and
how professional his company was, I began recommending them to
everyone. Sent: Tuesday, April 15, 2008 10:49 PM Thank you just does not seem to be enough to express how thankful I am to you for making our trip to Greece so magnificent. We loved the beauty of your country and the hospitality of your people. We cannot thank you enough for such a fabulous trip. If you need any references for people traveling from the US, please feel free to use me as a reference. I will remember my 50th birthday forever with many fond memories. Kristen S. Speer Hi Matt My wife, 20 month old son and myself just returned about a week ago from our first trip to Greece. I wanted to thank you not only for your fantastic website but also the time you take to respond to individual emails. Your recommendation of Fantasy Travel is much appreciated. I would strongly encourage anyone traveling to Greece to contact them, especially if you are traveling with a small child. From the time our plane touched down in Athens they were available for all of our needs. The fact I did not have to worry about any transportation really eliminated some stress. In addition your hotel and restaurant recommendations were also excellent. I should also add that Sifnos, as you suggested it would be, was perfect for a family. The beach at Kamares was as you described and perfect for a 20 month old to run wild. The weather was perfect the week we were there this past October and we basically had the beach to ourselves. The Greek people could not have been nicer. It seemed that from the Plaka to Apollonia the folks went out of their way to put a smile on our son's face. If he wasn't getting free bakery or fries, it was a toy at the pharmacy. I planned this trip for a long time but it was worth the wait. I can certainly say, my family would love to go again. Thank you again for all of your time and effort. Warm regards............................ Casey, Julie & Caleb Palbicki Oh, I'm sure you get plenty of better written testimonials but please feel free to include this email if you'd like. To: Litsa CHRISTOU Subject: What a superb travel agent you are!
Dear Litsa:
We arrived home from Greece a few days ago and we want to express our sincere thanks to you for the excellent planning you did on our behalf. From the moment we met Mrs. Dulce's daughter at Athens airport on October 21st until we were dropped off at the same airport by taxi on November 2nd, everything went like clockwork, thanks to your first-rate organizational skills and admirable attention to detail. Fantasy Travel is very lucky to have you on their staff and we hope they realize that. Tell them we said so!
Everything you had arranged for us happened exactly the way you had planned it and this amazed us because such perfection is rare in today's world. We were particularly impressed with the way things went so smoothly in Santorini, which was one of the most complicated parts of our trip. The taxi was there at Thira airport to take us as close as possible to our hotel; the young man was waiting at the top of the steps to carry our bags down; and the location of the hotel itself was ideal. Two days later, at 3:30 a.m., the young man showed up ahead of time to carry our bags up to where the taxi was due to pick us up; the taxi arrived ten minutes early and transported us to the ferry for Crete; and at Crete another taxi was waiting to take us to our hotel in Iraklion (which had the best view in town). The meticulous planning involved in all those steps, which you did with such professional efficiency, and the reliable personnel you have developed over the years to assist you with transportation and hotel arrangements is truly awesome and worthy of the highest praise. You and Fantasy Travel have a great deal to be proud of.
We were lucky to be the recipients of such excellent service and we appreciate everything you did to make our Greek vacation an unforgettable experience. Because of your skilful planning we enjoyed the very best that Greece has to offer and we were enthralled by all of it. You live in a very beautiful country and it must make you proud and happy to be able to introduce others to its many charms and magnificent scenery, not to mention its amazing history and archaeology.
Bravo, Litsa, from two very satisfied customers, Irene and Richard
P.S. If you would like more detailed feedback on any specific hotel or other services we would be happy to offer our comments on request. Matt, To: Dina
Kastrinaki
Sent: Tuesday, May 13, 2008 6:16 AM
Subject: Re: fantasy travel
Hi Dina,
I just got back from Greece and both Karen and I had a wonderful, wonderful
time. Thank you so much for helping us enjoy our time in Mykonos and
Santorini. We were so thrilled that everything was taken care of and that
we could spend time enjoying ourselves. What a great holiday we had.
Thank you!
Rebecca
Sent: Thursday, May 24, 2007 1:08 PM
Subject: Our trip to Greece
Eleni,
All I can say is "Thank You" so much. Our trip to Athens, Mykonos &
Santorini was wonderful. Fantasy Travel did an excellent job of arranging
everything. You definitely took the stress out of our trip and made it very
enjoyable.
First of all, Christina is a doll. She was very helpful as she escorted us
to our first night's accommodations by answering questions, making suggestions,
etc. Secondly, all of our transfers were exactly on time and the views from the
hotels in Mykonos & Santorini were breathtaking. Last of all, once again,
Christina was a very special blessing as we arrived at the airport upon our
departure. There she was waiting with a luggage cart and the news of Alitalia's
strike. However, once again she took the stress out of the situation by
accompanying us through the complete process of getting our flight changed. We
did not expect that and told her that her efforts were above and beyond the call
of duty.
Even though Fantasy Travel's responsibility was over when the last transfer
was complete your agency did not leave us to fend for ourselves. Thank you SO
much. It is that extra special service that will cause us to use your agency
again when we visit Greece and will definitely recommend your agency to all of
our friends.
Does Fantasy Travel only arrange tours within Greece or do you work in
other countries? As I said we would love to use you again.
Once again Thank you for everything.
Very satisfied customers,
Mike and Sue Wade Matt, I just wanted to thank you for your excellent site and for your recommendation of Fantasy Travel. Below is an email I recently sent them. I believe they (and the information on your site) were instrumental in ensuring my family and I had a successful vacation in Greece. We used your recommendations for restaurants in Athens and were not disappointed. In addition, your web site provided a wealth of data on Greek foods and customs which we found very useful. Thanks again for the service you provide. Anna, Richard Stutler To: Dina
Kastrinaki
Sent: Saturday, May 10, 2008 10:03 AM
Subject: RE: fantasy travel
my dear Dina, Dear Dina, We're back from our wonderful vacation in Greece. What a trip!! I cannot thank you enough for all you did. Everything was perfect( except you Europeans like or tolerate hard beds--Ha). Every detail was taken care of and all we had to do was enjoy. That part was priceless. The hotels were wonderful. Athens and our hotel there were great. I am supprised how much we liked Athens, everyone said it would be terrible. The hotel was very conviently located and was very nice. In Mykonos, the hotel was again very nice and well located. I am glad it was not in the laybrynth if the shopping area. The hotel manager was incredibly nice and helpful. In Naxos, everything was great. Our favorite was Santorini. I could have stayed there forever. The esparasa hotel was incredible. I would recommend it to anyone and everyone. We didn't want to leave the hotel to even shop. We had such a great time and I thank you for all you did, it would have been chaotic if not impossible without your help.Thank you again. Sincerely, Rob Hi Dina, Sent: Saturday, December 30, 2006 7:04 PM Dina: I know this comes a bit late, but I just wanted to say how absolutely wonderful our trip to Greece was! Every detail of our itenerary went exactly as planned and we are just thrilled with the excellent job you and Fantasy Travel did helping us plan and book our trip. As soon as we have the money in our budget, we are coming back to Greece (this time to Santorini, I think) and we look forward to using Fantasy Travel again. I hope this note finds you well and you have our best wishes for the New Year! Sincerely, Dear Matt, I wanted to let you and your readers know how thankful I am for your site and leading me to Litsa and Fantasy Travel. I needed a very customized trip and had tried to plan it myself for months using the Internet and local travel agencies. I was so crazed. No one could answer my questions; like is there a good view from that hotel,how many steps, would my daughter like a specific island, does time allow me to do this and go there? Litsa at Fantasy Travel in Athens was prompt and dependable. In the morning I would go to my email and find very complete answers to all my questions submitted the night before. In the end she planned my entire trip using hotels,tours etc in great locations with good prices. Once I was in Greece, Fantasy Travel was only a phone call away 24 hours a day. They arranged for people to meet and transport us at every point which made the trip much easier. They really made a huge difference in our trip, especially for first time travelers to Greece. Sincerely, Sharon Dear Litsa, I wanted to let you know that we had a fantastic time in Greece!! I spent 7 years as a travel agency manager in the states and only hoped to achieve the level of service and professionalism that your agency provided me not knowing me and being thousands of miles away. I have to say that I was somewhat concerned booking travel arrangements and paying thousands of dollars to someone I never met. My only confidence was in reading about your site on Matt Barrett's Travel Guide to Greece and the many testimonial letters you have on your web page. I want you to add my letter to those and let people know if they have any questions or concerns they could email me at dimi907@optonline.net. We truly felt like VIP's travelling with the services of your agency. Nellie is a delightful person whose smile and personality is a natural in the travel industry. Meeting her in Athens at midnight was a big relief (not having any of our vouchers or inter-island air tickets before our trip) and a wonderful beginning to a trip that will give me and my family a lifetime of memories. All the services of the agencies and hotels we used on the islands were just as professional and satisfying. I will strongly urge my friends to use your services when they travel to Greece. I again thank you for a wonderful vacation and a wonderful itinerary. Dimitri Dimitriades Sent: Monday, November 27, 2006 4:08 AM Eleni, I apologize for the long delay in writing to express our great thanks to you and Fantasy Travel for helping arrange our trip to Greece in June of this year. The trip was great and very enjoyable. Fantasy Travel was very professional and we were impressed with how smoothly everything went during our stay. We were very pleased with our accommodations and it was great having the transfers and ferries arranged in advance. I especially thank Mrs. Dulce for her help with locating our lost baggage from Air France. It was very reassuring to know that Fantasy was doing everything they could to help return the missing baggage to us as soon as possible. Once again, I apologize it has taken so long for us to express our thanks. I will definitely recommend Fantasy Travel to friends and family in the future and we look forward to travelling with you again. I have attached a picture from our trip for you to see. Thank you, Hi Litsa, We got back from Greece Monday evening, and I just wanted to tell you what a perfectly wonderful trip you planned for us! Greece was more spectacular than I even imagined and all your hard work was certainly appreciated by my entire group. We thoroughly enjoyed Maria and George on our driving tour. They were so kind and easy to be with. We felt like we were leaving friends at the end of the journey. The hotels were all great, of course the Grand Bretagne was beautiful and very comfortable after the long flight. We loved the Amalias also, especially the great dinners they planned for us in the evening. Also the Dana Villas were so fun with an incredible view and my son loved counting how many stairs we would climb every day. We are certainly in better shape than when we arrived! We will be writing a newspaper story about how wonderful the experience was for us, and I wanted you to know that all the details worked perfectly. Thanks again, Dear Nadia Sent: Wednesday, April 12, 2006 6:38 PM Hi Dina, I wanted to thank you once again for arranging such a wonderful trip to Greece. I have travelled extensively for years, and made all my own arrangements, but will never do so again, if I can find a great travel agency like Fantasy. As I mentioned before, it was great to be able to design exactly the itinerary I wanted, from the specific hotels to the specific methods of travel between locations, while relying on Fantasy to arrange all the connections & make the bookings. What I didn't realize until during my trip is that I may have actually gotten better prices than I would have if I had made my own arrangements (I say this after checking the rack rates that hotels were offering, comparing the price I paid for an independently-arranged rental car on Crete to the one Fantasy arranged, etc). I was also amazed that Fantasy would actually have a representative meet me at each location, and escort me right to the airport gate, taxi, ferry boat, etc -- and, that your representatives took the time to fax me the night before each transfer to confirm, e.g., the time that the taxi would arrive! Your services truely could not have been better. I discovered Fantasy Travel through Matt Barrett's web site (greecetravel.com), and figured that this was a guy who wasn't looking to earn a buck, but rather, simply had a passion for Greece and wanted to share it with others, so I felt confident that his recommendation of Fantasy Travel must be well-founded. Your agency obviously shares this same passion. Thanks again, and feel free to use my testimony (but please, not my e-mail address!) in any of your ads! Nancy Andersen p.s. -- I found that travelling with my six year old was a real pleasure in Greece -- he loved seeing many historical sites and sites of Greek legends and myths, and I've never been to a country where children are so cherished. He was lavished with so much attention that he actually had to say "okay, don't get too mushy-gushy on me" to his new friends when departing each location! My only regret is not having spent more time on Crete, to travel into some of the smaller villages and remote areas and get away from the more tourist-oriented areas -- oh well, there's always the next time! Sent: Tuesday, April 22, 2008 9:35 PM
Subject: Greece trip
Hello Efi, Sent: Wednesday, April 23, 2008 3:34 AM
Subject: RE: Greece Trip
Hi there Efi Sent:Thursday, April 24, 2008 12:03 PM Subject: Thanks
To Patty
I just want to thank you and your company for making our trip to
greece,and the greek islands so easy and hassle free.
We had a great honeymoon,every thing was taken care of as you said it would
be,all the transfers and organisation was brilliant,we had no trouble with any
part of our trip,we loved and enjoyed every minute of it,we will definately be
returning to greece in the future
I will reccomend your company to anyone i hear that is travelling to greece
in the future.
Many,many Thanks
Martina Kilgannon Hi Matt,
Hello Vicky, Just wanted to let you know that Joe and I had a wonderful trip. We were very impressed by all the arrangements you made for us. Everyone was on-time, pleasant and helpful. All of the hotels were very nice and the staff were helpful. Many went out of their way to provide extra help (like Maria at Attalos who called Fantasy to double check our taxi ride to the airport and Sunshine Hotel who offered to let us keep our room until 5 pm on check-out day so we could shower after taking a boat trip. Fedriades Hotel and Orfeas Hotels both gave us very good advice on driving directions and other travel tips.) We thought it was very sweet that Nellie met us at the airport yesterday as we departed. All of the drivers arranged by you were pleasant and on-time. We especially enjoyed talking with Tinos about life in Athens. Many thanks for helping us have a wonderful, memorable trip. Nancy and Joe
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